5 Months, July – November 2018
UX Design Intern
lifeID Mobile App
lifeID is a blockchain-based startup, aimed at enabling consumers to protect and manage their own identity through their platform. lifeID was featured in GeekWire’s Startup Spotlight.
My two main duties were to redesign their website and their mobile app. I also created various visuals as needed.
The mobile app for lifeID is a concept for how blockchain can store a user’s identity in a transparent and accessible way. I designed the experience of registering a new “badge” or identity.
lifeID v.01 Pain Points
The engineer in charge of the app sent me screenshots of the current interface, and through this, I was able to find places that could use some improvement.
Remapping the Experience
Once I understood the issues with the current app, I explored different ways that it could be improved by mapping out the ideal user flow.
Because this is an ongoing internship, I have not finished all of the interfaces. Here are the ones I have created so far:
Scanning to Begin Verification
In this sample verification flow, the user is prompted to enter their email as well as a photo of their drivers license (front and back), and selfie. This design improves the previously linear and clunky format of the original app by having separate credentials which can be clicked on in any order.
To improve the skim-ability of the badges, I created cards that could show an icon, title, and a little bit of information. Additionally, the search toggle feature allows for quick navigation to whichever badge is needed at a given moment.
My work over the summer consisted mainly of designing lifeID homepage and SAFT (Simple Agreement for Future Tokens) page.
Due to the nature of the startup, it is difficult to spend long periods of time on each project. The biggest challenge was meeting the needs of my team, while being mindful of our available resources. User research was never readily available, so when it came to making informed design decisions, my primary approach was to conduct competitor analysis.
Over the phone, my team and I would create low fidelity wireframes together using Google Docs. It was helpful for us to all be on the same page when last minute changes needed to be made.